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What is your turnaround time?

Our 24 hour turnover time ensures that our partners can quickly get their listings up and running. We offer next day delivery Monday through Thursday; Friday photoshoots are delivered on Mondays.

Getting ready for your photography appointment

We photograph multiple homes each day, so it is important that your property be ready when we arrive. Appointments include a specific block of time for photo sessions. Below are some helpful tips on how to prepare the home for the photo shoot.

  • The home will be shot as-is. We are unable to wait between shots for items to be moved or rearranged. 

  • Due to liability, we are unable to move or assist in moving large items such as furniture for your photoshoot. 

  • Please have your home cleaned, prepped and staged prior to your shoot. 

  • Any home improvement projects should be completed and cleaned up

  • We have a standard list of shots that we take in all listings. Please communicate any special shot or edit requests to us prior to your shoot.

  • Do not schedule any other workers or open houses at the same time of the photo shoot.

  • Please allow our photographers to begin working immediately, once they arrive.

Tips for home interiors:

  • Turn on all lights and replace burned out bulbs. Make sure bulbs are consistent in each room (warm versus cool light). 

  • Open curtains and blinds for windows that have views of neighborhoods or scenery. For windows that have obstructed views, open blinds but do not raise.  

  • Vacuum carpets and clean tile/wood floors.

  • Fluff and straighten pillows on sofas and chairs.

  • Turn off televisions, computers, and all fans.

  • Unplug and hide all non-essential electrical cords.

  • Confirm all windows and mirrors are clean and streak free.

  • Make sure beds are made and are clean.

  • Close toilet lids. 

  • Close shower door or curtain.

  • Remove and hide all toiletries, bar soaps, shampoos, etc.

  • Remove kitchen and bath mats.

  • Clean off counter tops in bathrooms and kitchen.

  • Make sure dining room table and chairs are clean and straight.

  • Refrigerators should be free of magnets and items should not be placed on top

  • Washers and Dryer areas should be cleared of loose laundry, detergent, etc.

  • De-clutter the home by removing cleaning supplies, magazines, toys, etc.

  • Consider taking down family pictures if you do not want them publicly posted on the internet. 

Tips for home exteriors:

  • Cars should be out of driveways and the front of the home.

  • Clean and sweep driveways, sidewalks and patios.

  • Any landscaping projects should be completed and cleaned up

  • Hide trash cans, lawn and garden tools, etc..

  • Mow the yard and remove all lawn debris.

  • Ensure that garden hoses are rolled up and loose items are put away

  • Remove all flags, hanging ornaments, and home security signs.

  • Trim bushes, trees, and plants to allow a clear view of the property.

  • Put patio umbrellas up and remove BBQ grill covers.

  • Clean swimming pool and put away cleaning equipment.

  • Turn on any water features. 

  • For twilight shoots, turn on all exterior lighting and light any gas firepits

If you have any questions about preparing the home for photography, please don’t hesitate to contact us for additional guidance.

Using our site to order real estate photography services 

We recommend using Google Chrome for the best experience. 

Ordering whatever you need for your listing is easier than ever. 

  • New clients: register to use our booking site by clicking 'Sign Up and Start a New Project' at the bottom of the login page. Once logged in, hover over your settings on the top right side of your home page to edit your information, add a logo for your realty business, reset your password, add a broker or partner, etc. Make sure to always save your changes. 

  • Existing clients: Login using your email and password. 

  • Start a new order: Click 'New Project' using the link at the top of the home page. Complete sections to provide information on the listing and the date and time you would like to have the listing photographed. Hit save and continue. 

  • Choose your package: Choose from (1) Photography Only, (2) Photography & Video or 360 Tour, or (3) Photography & Video with Website. Next, choose any add-ons you'd like to include in your service. Please make sure that any add-ons you choose correspond to the package you order. For example, video add-ons should only be selected if you choose packages 2 or 3. 

  • If you would like videography only, choose the option to order a la carte. 

  • Next, add any special instructions.  Include special requests, shot lists, amenities, etc. Provide gate codes, lock box, or other access information. 

  • If you choose package 2, please make sure to specify if you would like video or a 360 tour.

  • Payment: Complete your payment information on our trusted vericon site. You can select the option to remember your card information to add it to your profile. Click Submit and Process to complete your order. 

  • Your photographer will reach out to confirm and clarify any information needed for the appointment. Please note that appointments booked through our website are not confirmed until a photographer has reached out to you. 

Listing locations

We’re happy to travel to any listings that our clients have, regardless of their location. We know you don’t limit yourself to listings in your immediate area, and neither do we. Based on the location of your listing, there may be an add-on for mileage if it exceeds 40 miles outside of our coverage area.

Aerial Photography Restrictions

Drone usage is bound by FAA rules.
We make every attempt to capture drone footage at every listing. However, if we are unable to launch due to proximity to airports or government buildings, high winds, obstructions, or FAA restrictions, there will be no service discount.

Proprietary and Intellectual Property

Michael Roth Photography owns all creative content captured for listings and allows realtors to use this content for marketing purposes.

MLS Requirements

We comply with all MLS requirements pertaining to photography and videography. We are unable to photograph people and pets while shooting listings. Amenities photography is subject to content unobscured by others using the facilities.

Weekend and Rush Jobs

Some of our photographers may be available to photograph listings on weekends for an additional fee. 
Same day delivery may be available for an additional fee, but is subject to availability. 
Please contact us for additional information. 

Reschedules and Cancellations

We understand that there may be delays while getting properties ready to list and are happy to reschedule or cancel an appointment one time per listing. Additional requests to reschedule or cancel photography appointments are subject to a reschedule fee of $40.00.

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